International Customers
・You must present your passport or landing permit.
・Customers who do not live in Japan (non-residents) are eligible.
・It must be within 6 months from the date of entry into Japan.*Landing permission is not same as re-entry.
・Must be in Japan with a tax-exempt status of residence.
Japanese customers living abroad
・You must present your passport and other documents. *Customers who do not have a return stamp to their resident country are not eligible for tax exemption as we cannot confirm that they are non-residents in japan or not.
・Those who can confirm that they have lived outside Japan for more than 2 years by document evidence (original residence certificate or original copy of family register tag).
・The document must have been created after 6 months before the return date (return stamp).
・Those who correspond to the above and have returned to Japan temporarily for work or vacation, and the period of stay is less than 6 months.
Residency certificate must include the “date of establishment of domicile (or residence)” and “location of permanent domicile.”
The copy of the address history attached to the family register must include the “location of permanent domicile.”
Please refer to the website of the Japan Tourism Agency for details of those eligible for tax exemption.
<List of status of residence eligible for tax exemption>Non-Japanese residents who are staying in Japan for less than 6 months
Specially packaged consumable tax-free products must not be opened until you have left the country.
Tax free purchases apply to total purchase amounts of ¥5,000 or more (excluding tax/after discount has been applied), or¥5,500 (including tax).
【If your purchased items include consumable goods】
・The items purchased must be put in a dedicated bag.
・You cannot open or use these items in Japan. If the bag is opened or products used, you will be required to pay consumption tax upon departure.
・The total purchase amount at the same store in a single day is ¥5,000 ~ ¥500,000 excluding tax (¥5,500 ~ ¥550,000 inlcuding tax).
【If all purchased items are general goods】
・The purchased items do not need to be packaged in a dedicated bag.
・You can open and use these items in Japan.
・Items must be taken out of Japan within 6 months of the date of entry.
People eligible for tax-free | Embassies, diplomatic offices, consular offices, or ambassodors and consular agents who were issued a certificate such as a "Tax-free card" by the Ministry of Foreign Affairs' Secretariat and Principal Deputy Chief of Protocol. |
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Tax-free card |
【Products eligible for tax-free】The purchase of products and services 【Eligible amounts】The scope of tax exemption and minimum purchase amount are specified. |
Tax-free procedure | Present your "Tax-free card" and "ID card (identification)" / Fill out the tax-free purchasing form |
Some stores open 24hrs
Popular products are introduced in English, Chinese, Korean, and Thai for visitors to Japan.
*products and languages may vary by store.